Previous incidents

June 2025
Jun 02, 2025
1 incident

Categorisation Engine Failing

Resolved Jun 02 at 02:52pm BST

We are happy to let you know that all the old consents affected by the categorisation issue have been successfully reprocessed to add enrichments.

We are also pleased to inform you that there was no loss of data or failure to connect new users during this incident.

Thanks for your patience and understanding.

Please feel free to contact us at support@atto.co if you have any questions.

2 previous updates

May 2025
No incidents reported
April 2025
No incidents reported